Privacy Policy



Updated at November 1th, 2025

Ristoranti EGO is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Ristoranti EGO.


Definitions and Key Terms

To help explain things as clearly as possible, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember preferences or login information.
  • Company: Refers to Ristoranti EGO S.R.L. (Largo Gorizia 4, Grottaferrata – RM), which is responsible for your information under this Privacy Policy.
  • Country: Italy.
  • Customer: The company, organization, or person that signs up to use the Ristoranti EGO Service.
  • Device: Any internet-connected device such as a phone, tablet, or computer that can access Ristoranti EGO.
  • IP Address: A unique number assigned to each device connected to the Internet, often indicating geographical location.
  • Personnel: Individuals employed by or under contract with Ristoranti EGO.
  • Personal Data: Any information that directly or indirectly allows for the identification of a natural person.
  • Service: The service provided by Ristoranti EGO as described in the relative terms and on our platform.
  • Third-Party Service: Refers to advertisers, marketing partners, and others who may provide or promote content.
  • Website: Ristoranti EGO’s site, accessible via ristorantiego.it.
  • You: A person or entity registered with Ristoranti EGO to use the Services.


What Information Do We Collect

We collect information from you when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

Collected data may include:

  • Name / Username
  • Phone Number
  • Email Address

We may also collect optional information from mobile devices, such as:

  • Phonebook (Contacts List): To facilitate certain features and save user time.


Use of End User and Customer Information from Third Parties

Ristoranti EGO may collect End User Data necessary to provide services to our customers. Users may voluntarily provide publicly available information from social media platforms, according to their own privacy settings.

We may also receive data from third parties (e.g., fraud detection services, social media, analytics tools) to improve our service or communication relevance.


Sharing of Information with Third Parties

We may share both personal and non-personal data with:

  • Advertisers, promotional and marketing partners.
  • Affiliated companies and business partners.
  • Successors-in-interest in the event of mergers, sales, or reorganizations.
  • Trusted third-party service providers (hosting, email management, payment gateways, etc.).

We may also disclose information to comply with legal obligations or to protect the rights and safety of our company, users, or the public.


How Do We Use The Information We Collect

Your data may be used to:

  • Personalize your experience.
  • Improve our website and services.
  • Enhance customer service.
  • Process transactions.
  • Administer contests, promotions, or surveys.
  • Send periodic emails or communications.


How We Use Your Email Address

By submitting your email, you consent to receive communications from us. You may unsubscribe at any time via the link provided in each email.

We do not send unsolicited messages and use your email exclusively for authorized communications, customer updates, or remarketing (e.g., through platforms like Facebook).


Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations. When data is no longer needed, it is deleted or anonymized.


Data Protection

We apply industry-standard security measures (SSL encryption, restricted access, etc.) to protect your data. While we strive for absolute security, no system is entirely foolproof, and we cannot guarantee total protection against unauthorized access or data breaches.


International Data Transfers

Your data may be transferred and stored outside your country of residence. By using our Services, you consent to such transfers, including those to countries with different data protection laws.


User Rights: Updating or Correcting Information

Users may request updates, corrections, or deletion of their data by contacting us directly.
We may require verification of identity to ensure security.
While we make every effort to remove data, residual backups may persist for system integrity.


Personnel Data

For employees or applicants, data is used solely for HR and administrative purposes (benefits, recruitment, etc.).


Sale or Transfer of Business

In the event of a sale, merger, or transfer of Ristoranti EGO or its assets, data may be transferred to third parties under this Privacy Policy.


Affiliates

We may disclose information to our corporate affiliates, which are required to treat your data in accordance with this Privacy Policy.


Governing Law

This Privacy Policy is governed by the laws of Italy.
By using our Service, you agree to the exclusive jurisdiction of Italian courts.


Your Consent

By using our website, registering an account, or making a purchase, you consent to this Privacy Policy and its terms.


Links to Other Websites

Our Service may contain external links. Ristoranti EGO is not responsible for their content or privacy practices. Your interactions with external sites are governed by their respective policies.


Cookies

Ristoranti EGO uses cookies to enhance user experience.
Cookies store small data files that help remember login sessions, preferences, and performance analytics.
You can disable cookies in your browser settings, but doing so may limit certain functionalities.


Blocking and Disabling Cookies

You may block cookies at any time; however, some site features may stop functioning properly. Please consult your browser’s help menu for instructions on managing cookies.


Remarketing Services

We use remarketing to display ads to users who have previously visited our website. This may involve third-party platforms such as Google Ads or Facebook Ads.


Children’s Privacy

Our services are not directed to individuals under 13 years of age.
We do not knowingly collect personal information from minors. If such data is found, it will be promptly deleted.


Changes to This Policy

We may update this Privacy Policy periodically. Any material changes will be communicated before they take effect. Continued use of the Service implies acceptance of the updated terms.


Third-Party Services

Our platform may include third-party integrations. Ristoranti EGO is not responsible for the accuracy, legality, or content of these external services.


Facebook Pixel

We use Facebook Pixel to measure the effectiveness of advertising campaigns.
Data collected through this tool is handled in accordance with Facebook’s Privacy Policy.


Tracking Technologies

  • Cookies: Used to improve platform performance and user experience.


GDPR Compliance (European Economic Area)

If you are located in the EEA, the following applies:

  • Personal data is processed lawfully, fairly, and transparently.
  • Data is collected only for specified, legitimate purposes.
  • Data is kept only as long as necessary.
  • Users have the right to access, update, delete, or transfer their data.

Ristoranti EGO implements GDPR-compliant measures across all operations worldwide.


Individual Data Subject Rights (Access, Portability, Deletion)

Ristoranti EGO stores personal data securely for up to 6 years, unless an account is deleted.
Upon deletion, data is permanently removed within 60 days in accordance with GDPR.


Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us: